FAQ

Here are a series of Frequently Asked Questions that are intended to help if you are having support issues on RIDE TV GO. If you don’t find what you’re looking for, you can email Support@InPlayer.com for questions about your account or Support@RIDETVGO.com for questions about the website.

  1. How do I create an account for RIDE TV GO?
    • You can create your account at www.RIDETVGO.com by visiting the site and clicking the red “Login or Subscribe” button in the top right corner of the page. From there, click “Register” to create your account. Once your account is created, you can log in by clicking  “Login or Subscribe” and then using your credentials on the “Login” page. You will need to create your account at www.RIDETVGO.com before logging in to RIDE TV GO in the app store.
  2. How do I log in to the RIDE TV GO app?
    • First, you have to create your RIDE TV GO account by visiting www.RIDETVGO.com (see FAQ 1). Once you have created your account, you’ll use the account credentials you provided to log in to the RIDE TV GO app.
  3. Where can I download the RIDE TV GO app?
    • The RIDE TV GO app is available in the Apple Store, Google Play store, Amazon Fire Stick and we are coming very soon to Roku!
  4. How do I unsubscribe from RIDE TV GO?
    • To unsubscribe from RIDE TV GO, you will want to click this icon in the bottom right corner of the screen: account icon
    • Click “My Account”
    • Click “Cancel Subscription”
  5. Does RIDE TV GO share my credit card information?
    • RIDE TV GO will never share your credit card information. All of your account information is processed through InPlayer. If you have questions regarding your account, you can send them to Support@InPlayer.com
  6. How can I see when my favorite shows are going to premiere on RIDE TV GO?
    • There are a couple of ways to see when your favorite RIDE TV Original Programs or RIDE Sports are airing on the network. The first way is to check the programming guide, which is currently available on the Home Page and the Watch Page at www.RIDETV.com or www.RIDETV.com/Watch. The second way to see what’s coming up is to subscribe to RIDE Nation at www.RIDETV.com and click “Join RIDE Nation.” This will put you on our weekly newsletter list where we host giveaways, promotions and show you what’s premiering on RIDE TV each week.